We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within Two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
EASY DC SOLUTION - Upgraded 18 AWG well-constructed flexible power pigtails provide a simple and secure DIY solution for DC power connectivity, work with a power adapter or a power box
COMPATIBLE - Suitable for all DC power supply voltages 0-24V, especially for Home Security Camera Surveillance System and other 2.1mm x 5.5mm DC power applications, Compatible with All CCTV systems, LED Strip Lights and Other DC Power Devices
RELIABLE CONNECTION - Upgraded heavy-duty quality connectors with fine copper wires and elastic soft PVC isolation bring the reliable and secure connection
PRODUCT QUALITY - 100% brand new high-quality DC power Pigtail connector. All products undergo strict quality testing before leaving the factory to ensure that the quality of the product is qualified. Please rest assured to purchase and use.
RETURN REFUND & EXCHANGE POLICY
We hope that you love your FEDUS products, but just in case you're not 100% satisfied, we've made the return and exchange process super easy.
How long do I have to return or exchange my purchases?
You may return your purchase for a full refund of the purchase price or exchange your purchase within 10 days of receiving the product. Depending on product availability, items may be exchanged for an item of equal value.
Returns will NOT be given in the following situations:
Items with signs of use, wear and tear, damage, dings, scrapes, without manuals (where applicable), warranties, accessories, etc.
Items with visible scuffs or marks and free gifts cannot be returned.
Once returned item arrives at FEDUS warehouse for inspection, the refund process will begin.
To start the return process, please contact our Customer Support team. Please include the following information:
Proof of purchase
Video or photo of the faulty product (if applicable)
Complete delivery address
Contact telephone number.
Contact the FEDUS customer service team by email at firstname.lastname@example.org to obtain a return shipping address, or the prepaid shipping label if applicable for your case.
Please include your order number and the reason(s) that you would like to initiate the return.
Please choose your preferred logistics company at personal cost, or the prepaid shipping label to mail the package (if applicable).
Properly pack the product to reduce potential damage while in transport. After shipping the product(s), please inform us by email.
FEDUS will process refunds within 3 business days after receiving the returned item(s). Refunds may not appear on your credit card statement until the following billing cycle.
Exchanges and replacements are subject to product availability.
Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.)
For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees, including return fees.
Return shipping cost
For products with manufacturing defects:
fedus.in will be responsible for shipping fees. Contact our customer service staff to begin the return process. You will be provided with a prepaid shipping label via email. Print this label and use it to return the necessary items to FEDUS.
Products with no manufacturing defects:
You will be responsible for paying shipping costs associated with returning product(s). Shipping costs are non-refundable.
If shipping items over INR-1000, consider using a shipping service that provides tracking, or purchasing shipping insurance. Otherwise, FEDUS cannot guarantee items are successfully returned.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please do not provide your address on your package. Doing so may affect the return process of your return.
Returned items must be in their original, unused condition with original packaging. FEDUS does not accept returned items that have been worn, damaged, washed, or altered in any way.
If you receive a damaged/defective product, please contact FEDUS Customer Service within 24 hours of acquiring product.
Please double-check your returns before shipping. FEDUS will not be held responsible for the return of non-FEDUS products.
Company Name：Cheeku Technologies
Company Address：A-6, Deepak Vihar, Uttam Nagar, New Delhi-110059