Privacy Policy

Last Updated: February 13, 2025

At Fedus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. The definitions shall have the same meaning whether they appear in singular or plural.

Definitions

  • Account: A unique account created for you to access our services or parts of them.
  • Affiliate: An entity that controls, is controlled by, or is under common control with Fedus.
  • Company ("We", "Us", "Our"): Refers to Fedus, accessible from https://www.fedus.in.
  • Cookies: Small files stored on your device by a website to track user activity.
  • Device: Any device that can access the service, such as a computer, mobile phone, or tablet.
  • Personal Data: Any information that identifies or relates to an identifiable individual.
  • Service: The website and related services provided by Fedus.
  • Service Provider: A third-party entity that processes data on behalf of the company.
  • Usage Data: Data collected automatically, such as IP address, browser type, pages visited, and time spent on the website.
  • You: The individual or legal entity accessing or using our service.

2. Information We Collect

Personal Data

While using our service, we may ask you to provide personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Location data (if enabled)

Usage Data

We collect data automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on them
  • Device and operating system details
  • Cookies and tracking technologies

Third-Party Data

We may receive information from third-party partners such as social media platforms and advertising partners to enhance our services.

3. How We Use Your Information

We use your data for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions securely
  • Personalizing user experience
  • Conducting research and analytics
  • Improving website functionality and security
  • Sending promotional communications (with your consent)
  • Complying with legal obligations

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share it in the following cases:

  • With Service Providers: For payment processing, shipping, and customer support.
  • With Business Partners: To enhance user experience.
  • For Legal Compliance: When required by law.
  • In Business Transactions: If Fedus undergoes a merger, acquisition, or asset sale.

5. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to analyze site traffic and improve our services. You can manage cookie preferences in your browser settings.

Types of cookies we use:

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Used for website performance analysis.
  • Marketing Cookies: Used for targeted advertising (with your consent).

For more details, please refer to our Cookies Policy.

6. Data Security

We take stringent security measures to protect your data, including:

  • SSL encryption for secure transactions
  • Encrypted payment gateways
  • Restricted access to personal data
  • Regular security audits and updates

7. Your Privacy Choices

You have the right to:

  • Opt-Out: Unsubscribe from marketing emails.
  • Access & Correction: Request access to or correction of your data.
  • Delete Your Data: Request deletion of your personal information.
  • Manage Cookies: Modify browser settings to control cookies.

8. International Data Transfers

Your data may be transferred to locations outside your country of residence. By using our services, you consent to such transfers in compliance with this Privacy Policy.

9. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

10. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with data, please contact us for its removal.

11. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we may notify you via email or other means.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Fedus
232-B, 110059, Deepak Vihar, EXTN, Uttam Nagar, Hastsal, New Delhi, Delhi, 110059
info@fedus.in
+91 81780 69459

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Your security is a priority at fedus.in . To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system. To protect your information once we receive it, we place it on systems behind secure firewalls, which are communication-management computers designed to keep information safe and inaccessible to other Internet users. If your browser doesn't accept the SSL technology, transactions will not be permitted.

For return visits to the site, we can also store your credit card information in our system using that same technology. Shopping at Cmple.com is safe, convenient and secure.

To confirm that your connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window. The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure browser.

HOW DO WE COLLECT YOUR INFORMATION?

Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, shipping and billing address(es), your country of residence, phone number, email address, and credit card number. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our site.

Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

Product Reviews: We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.

Communication with You: We will use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with Cmple.com regarding orders placed. We may send you a confirmation email after you register with us as well as service-related announcements as necessary You may also submit your email a or to sign up for our email newsletter and special offers. You can unsubscribe or opt out of future emails at any time.

DOES fedus.in EVER GIVE OUT YOUR PERSONAL INFORMATION?

We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situation:

Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as USPS and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption.

Merger and/or sale of assets: We do not normally sell, trade or rent personal information to other companies in the course of our business. However, it is possible that we might acquire, merge with or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Notice in effect.

Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.