Hi Naseer,
Thank you for your feedback, and we truly apologize for the delay you experienced. Your order fell around Sunday and the Republic Day public holiday (26th Jan), which caused courier services to remain closed and led to a slight dispatch delay. Your shipment was picked up on the next working day (27th Jan) as soon as operations resumed.
We always try our best to ship orders quickly, and delays during national holidays are rare but sometimes unavoidable. We really appreciate your patience and understanding.
If there’s anything else we can help you with, please feel free to reach out - we’re always here to support you.
Team Fedus